Because Your Health Does Not Recognize a “lock-down”

We’re Here for You!!

All of us at Northland Family Care recognize that these are unprecedented times in our nation.  We also recognize that health care needs continue, no matter what else is going on in the world.  And we are still here for you! 

Social Distancing – Check-in Procedures to Keep You as Safe as Possible:

We have begun having patients “check in” from the parking lot!  When you get to our office, give us a call and let us know you are here.  As soon as we have an exam room ready for you, we’ll call you back and have you come in.  Stop at the front desk very briefly (we have streamlined some processes there) and go straight to your room!  No need to sit in the waiting room!

Traditional Office Visits:

We still welcome you to the office!  If you are due for your follow-up appointment, or if you have a new concern, give us a call at 816-781-4740.  We have several same-day appointments available each day.

NEW!!  Telehealth Visits:

To help you and your family stay safe, we now offer telehealth visits.  A telehealth visit, sometimes called a virtual visit, is done by using a smartphone, tablet or computer with a camera.  We will send you an email with a link to click on.  Once you and your provider are both online, you will see the provider’s face and they will see you.  You can then discuss any health concerns you may have. 

Here is a partial list of conditions that can be treated through telehealth:

  • Medicare Wellness Visit
  • Cold or cough
  • Sore Throat
  • Hypertension
  • Diabetes
  • Gastrointestinal Issues
  • Skin Conditions
  • Visit for Medication Refills
  • Therapy and Counseling
  • Depression

Call us at 816-781-4740 to schedule your telehealth visit!

(This service is covered by Medicare, Blue Cross/Blue Shield Kansas City, and many Cigna and United Health Care plans.  Please check with your insurance to verify coverage.)

Revised Hours:
Beginning March 25, 2020 our office will close at 5 pm weekdays.  We will continue to be open on Saturdays from 9 am until noon.

We cannot treat COVID-19 at our office.  Special protective equipment, testing availability and a separate clinic area are all required to do so safely.  We do not have these resources.  If you are in doubt or have concerns, please call our office (816-781-4740).

A Medical Home is about YOU.

Please visit this Medical Home Link to learn more about what a Medical Home means for you.

Your Level 3 Patient Centered Medical Home is committed to providing the following:

  • Accessible care 24/7. You can reach our office or answering service by phone anytime by calling 816-781-4740. We can schedule an appointment for you quickly when you need one, and same-day appointments are also available.
  • Personal Comprehensive Care. We encourage you to choose a personal clinician so that you can work with a care team that will get to know you, your life situation and preferences. Our care team will remember these details and take time to meet your needs- in wellness and illness. We will help you address any health issues at any given stage of your life.
  • Proactive and Preventative Care. We will help you build a personal care plan and keep track of your health history. We will suggest treatment options that make sense for you and make sure that you understand your condition and how to best take care of yourself.
  • Coordination of Care. We will help you find the right specialist or community resources when needed. We will ensure that they receive all of the information they need to treat you. We will also help you sort through information and provide counseling to help you understand your treatment options.
  • Continuous Care. You can expect continuity over time as we provide accurate, effective and timely communication about the services you want or need from all of the members of your health care team.

You are the most important part of your Medical Home Team

You can actively participate in your care in the following ways:

  • Learn about your condition and what you can do to stay as healthy as possible
  • Understand that you are a full partner in your own health care
  • Provide a complete medical history to your provider
  • Follow your care plan to the best of your ability
  • Communicate with your Medical Home team
  • Notify your team of medications, vitamins, or other remedies you use
  • Let your team know if you get care from other health professionals
  • Give feedback to your team and talk openly with them so they can improve your care as best as possible